Shipping policy

Shipping Policy

We are committed to providing you with fast and reliable shipping services. Please find below our shipping policy:

1. Order Processing Time

  • Orders are usually processed and shipped within 1-3 business days.

  • All orders will be processed and shipped within 24 hours after payment is confirmed (on business days).

  • You will receive an email notification with shipping details and tracking information once your order is shipped.

2. Shipping Options & Fees

  • Standard Shipping: We offer free standard shipping on orders over a certain amount (depending on your location).

  • Expedited Shipping: If you choose expedited shipping, fees will vary depending on the destination and shipping method. Shipping costs will be displayed at checkout.

  • Shipping costs and delivery times for international orders will vary based on the destination and the chosen shipping method.

3. International Shipping

  • We offer international shipping. The shipping cost and estimated delivery time will vary depending on the destination country.

  • Please note that international orders may be subject to additional customs duties, taxes, and/or import fees, which are the responsibility of the customer.

4. Order Tracking

  • Once your order is shipped, you will receive an email with your tracking number. You can use this number to track your order online.

  • Tracking information will be updated within 24 hours after shipment.

5. Shipping Delays

  • While we strive to ship orders on time, there may be delays due to weather conditions, holidays, or unforeseen events.

  • In case of any significant delays, we will notify you via email.

6. Address Changes

  • Please ensure that you provide the correct shipping address before submitting your order. Once an order is processed or shipped, we cannot change the shipping address.

  • Any incorrect address may result in delivery failure and could incur additional shipping charges for reshipment.

7. Lost or Damaged Orders

  • If your order is lost or damaged during shipping, please contact our customer service team immediately. We will assist you in resolving the issue and may provide a refund or reship the order.

  • Upon receipt of your package, please check for visible damage. If the package appears damaged or is not in good condition, we recommend taking photos and noting the issue before signing for it.

8. Shipping Carriers

  • Our shipping partners include but are not limited to USPS, UPS, FedEx, etc. The shipping carrier will vary depending on the destination and chosen shipping method.